Job Description
Role Overview
The Chief Program Officer (CPO) is an executive leader responsible for the strategy, performance, and growth of the organization’s government-funded human services programs. The CPO ensures high-quality, compliant, and outcomes-driven services across workforce development, care management, substance use disorder services, and related programs, while leading innovation and continuous improvement.
Key Responsibilities
- Lead program strategy aligned with mission, community needs, and funding priorities
- Oversee multiple complex, government-funded programs to ensure quality, compliance, and results
- Establish KPIs, outcomes tracking, and quality improvement systems
- Develop and launch new programs addressing social determinants of health
- Supervise and mentor Program Directors and senior staff
- Partner with Finance, Development, IT/Data, and Compliance on budgets, grants, and performance
- Serve as senior liaison to government funders and community partners
Qualifications
- Master’s degree or bachelor's degree with equivalent experience
- 10+ years of progressive leadership in nonprofit or public-sector human services
- Proven success managing large government contracts and multidisciplinary teams
- Experience in workforce development, behavioral health, care management, reentry, or related services
- Strong knowledge of NYC human services systems
- Data-driven, collaborative, and results-oriented leadership style
- Hybrid role based in midtown Manhattan. Must be able to visit sites within New York City and Long Island as needed
Salary $180,000-$200,000
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